Frequently asked questions
Answers to common questions about instruments, setups and appointments.
Instruments
The instruments we work on, including guitars, basses and Irish bouzoukis.
What instruments do you work on?
Electric and acoustic guitars, classical guitars, basses and Irish bouzoukis, from day-to-day setups and maintenance to fret work, electronics, hardware and small wood repairs.
Do you work on other string instruments?
Often, yes. Send us a photo on WhatsApp and we'll tell you what's possible.
Setups
What a setup includes and how it improves your instrument.
What's included in a setup?
Neck relief with the truss rod, string action at the bridge and nut, intonation, pickup height and the bridge or tremolo. The Intermediate and Complete packages include a full setup.
Do you offer different setup packages?
Yes: Basic (€40), Intermediate (€60) and Complete (€90). Anything beyond them is quoted after a quick look.
Do I need to bring strings?
Yes, please bring the set you want fitted. Use the string guide, or we can buy them for you: string price + €5 online, or + €10 in a shop.
Appointments
Bookings, timings, home visits and payment.
How do I book an appointment?
Message us on WhatsApp with your instrument and what it needs. We work by appointment only.
Do you do home visits?
Yes, for a fixed €40 on top of the service, within about 2 km north or south of the River Liffey. Send us your Eircode if you're not sure.
How long will the work take?
It depends on the instrument and the work. We confirm the turnaround after a quick look.
Can you post my instrument back to me?
No, we don't ship instruments. You drop off and collect your instrument here, or book a home visit if you're in the area.
How do I pay?
Bank transfer or cash.
Do you speak Portuguese?
Yes, falamos português!
Still have a question?
If you can't find the answer you're looking for, get in touch and we'll be happy to help.